FAQ

We prefer soft copy of photos to be uploaded on website or can be emailed to us it would be better if the photos are taken from good camera not from Facebook or Whatsapp. If the pictures are inappropriate, we will contact you.

By default we make portraits of size A3 but we can make it for all sizes as per customer’s demand. The prices may vary as per size of the portrait.

You just need to click on order now in different sections of art medium and fill up the contact form for required details .Then upload 3 to 4 photographs on website for making portrait .once uploaded we will contact you with further detail .

The order can be placed 8 to 9 days in advance so that it can be delivered without hassle on special occasion. We may take urgent orders depending on the city of delivery and other details.

Yes, The price of the art work is inclusive of all charges for delivery all over India. For International delivery, delivery charges are additional.

We accept only advance payment because we understand the value of art work of our talented artist. Our payment gateway partner is CCAvenue which is south Asia’s largest payment gateway solution with real time ,multi currency and multiple payment options .we assure 100% safety for your payments and card details.

We will send you the payment link to your email id or else by Pay Now Button on website. You can make payment by debit card, credit card, Paytm or Net Banking. We are also open for UPI/NEFT transaction. For international order you can pay us by PayPal

Yes, we deliver all across the world. Delivery charges vary from place to place.

The order once placed can be cancelled within 24 hours However only 90% of the amount will be refunded to you.

No, we don’t send any work in progress or the complete final image of the portrait. We will directly deliver to the address of destination.

Is there any cost for it? Yes. It is gift wrapped with no extra cost. It’s completely free.

No, we don’t frame the portrait to avoid hassle in delivery. But we ensure that it is well packed with water proof material and very presentable.

All of our art work is so realistic, drawn with creativity, passion and uniqueness. We are sure you will love it but in any exceptional case if you are not happy with our work, we will do our utmost to make you satisfied and happy. Unfortunately we will not be able to refund the amount paid by you.

Normal orders will be delivered in 5 to 6 business days in other cities in India and express order in 2 to 3 business days. It includes public holidays and Sundays. Please note we do not 100% guarantee that for exact delivery date .However we will send you the tracking detail of your order in email. Delivery time counts from the day you make the payment.

Need Help!

Just contact our support team for more details.

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